Privacy Policy
Effective Date: 4/27/2025

Happy Life Adult Day Health (HL ADH) values the privacy and confidentiality of our participants’ personal and health information. This Privacy Policy outlines how we collect, use, protect, and disclose your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA).

1. Information We Collect

We may collect and maintain the following types of information:

  • Personal Identifiable Information (PII): such as name, address, phone number, date of birth, emergency contacts, and insurance details.

  • Protected Health Information (PHI): such as medical history, diagnosis, medications, care plans, and treatment information.

  • Service Records: attendance, transportation logs, assessments, and documentation related to the care and services we provide.

2. How We Use Your Information

Your information is used for the following purposes:

  • To provide and coordinate care and services

  • To communicate with you, your authorized representatives, and your healthcare providers

  • For billing, claims, and payment processing

  • For internal quality assurance and program improvement

  • To comply with legal and regulatory requirements

3. How We Share Your Information

We may share your information with:

  • Authorized caregivers, family members, or legal representatives (with proper authorization)

  • Healthcare providers involved in your care

  • Insurance companies and billing entities

  • Government agencies, when required by law

  • Business associates under contract who assist us in operations (e.g., electronic medical record systems)

We do not sell or rent your information to third parties.

4. Your Rights

You have the right to:

  • Access and request a copy of your records

  • Request corrections to your records

  • Request restrictions on certain uses or disclosures

  • Receive an accounting of disclosures

  • File a complaint if you believe your privacy rights have been violated

Requests can be submitted in writing to our Privacy Officer at the address below.

5. Safeguarding Your Information

HL ADH takes appropriate administrative, physical, and technical measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

6. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted at our facility and on our website with the effective date.

7. Contact Information

For questions, concerns, or to exercise your rights under this policy, please contact:

Privacy Officer
Happy Life Adult Day Health
12 A St, Burlington, MA 01803
Phone: 781.757.2223
Email: info@happylifeadh.com